Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

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Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

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Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

  • Brand: Unbranded
Price: $30.95
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$30.95
+ $22.99 Shipping

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Description

Filled with specific defusing tactics and key behavioral insights this new edition shows how to reduce stress find the right words to say and handle hostile customers with ease and confidence.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2011-01-16
  • Publisher / Label: McGrawHill Education
  • Author: Robert Bacal
  • Number of Pages: 256
  • Fruugo ID: 322215850-714499603
  • ISBN: 9780071745062

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